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Single items: Allow 3-7 days 

Multiple items: Allow 7-12 days 

Society / Team Orders : Allow 14-21 days 

Our lead times are approximate as some logos can take longer to set-up and embroidery times vary depending upon the complexity.

Need your order for a specific date? 
Contact us by using the message service at the bottom of the page and we will confirm
that we can deliver your order before you place it.

Thank you!



Orders are shipped using 'Royal Mail' or a 'Courier Service' and may require a signature upon delivery. Allow 2-3 days from dispatch email to receive your order.

A guaranteed delivery service for urgent orders can be arranged. (additional charge will apply).  Email us if you have an urgent order. We will confirm it's possible before you place your online order. 



We want you to be 100% satisfied with your purchase!
We offer a 14 Days - no quibble returns policy.
We will replace any product delivered to you that is faulty or in a damaged condition.  

- Returned items must include the original labels and packaging and be in a new and unused state
- In the event that an item is faulty, please contact us immediately
- Incurred return delivery costs will not be refunded 
- Your Statutory rights are not effected.

 *Items that have been personalised in any way are excluded from a refund but will be exchanged without charge.
Return to;
DN14 9QQ

We recommend that you notify us prior to returning any item so we may deal swiftly and efficiently with your request.



If you have received an item that has been personalised to your request we are unable to refund or exchange it unless the item is faulty or damaged in transit.

If you purchase an item and later return it to us for personalisation, handling and postage charge of £10 will apply, We will not charge any additional fee for personalisation as shown available at the time of purchase. Please allow 5-10 working days for your item to be returned.

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