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Coronavirus & Service

Keeping you updated on how Golf Exclusive will operate during the Coronavirus outbreak . Our aim during this time is to continue to deliver a high level of service whilst simultaneously keeping our team healthy 

 

Will service levels change?

 

We're pleased to say that our excellent service levels are currently unchanged, however we're also aware that the outbreak is a rapidly changing situation.

 

Over the next week, some of our office and sales staff will begin working from home but our service will continue to be as normal as possible. We're confident that we have the systems and processes in place to maintain our high level of service to you, whilst also taking care of our most important asset, our team.

 

Should the situation change we'll update this page.  

 

How are we checking the progress of the outbreak?

 

We're continuing to follow advice from Public Health England, the WHO and both the local and national government on the situation.

 

If you have two minutes, we'd urge you to read the government guidelines which are regularly updated.

 

What are we doing to ensure our Team won’t be affected?

 

Our team receive regular updates about the latest guidance and we're continually taking steps to stay ahead of the situation and are exceeding the advised standards on cleaning and hygiene in order to keep the team healthy.

 

Will this affect stock availability?

 

Currently our stock levels are well supported. Having upped stock levels last year to counteract any effects of Brexit, we aim to cover between 2-4 months of stock and sometimes more on top-selling items. 

 

What happens next?

 

Our aim is to provide you with timely, open and honest communication throughout this period, because we’re all in this together!

  

Thank you for your continued support.

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