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DELIVERY

 

 

 

CHRISTMAS DELIVERIES 2020

Order received after the 16th December will not be
guaranteed for Christmas Delivery

 

DELIVERY DURING Coronavirus (COVID-19)

Updated 13th November

Approximate delivery times below allow us to comply with the latest guidelines to 
protect our customers and staff.

Personalised Gloves/Caps/Towel/Shoe Bags: Allow 10 days for delivery

Personalised Polo Shirts / Jumpers/Jackets: Allow 12 days for delivery

Volume orders of the above products: Allow 21 days for delivery.

 

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FREE STANDARD UK DELIVERY  
Orders are shipped using 'Royal Mail' or a 'Courier Service' and may require a signature upon delivery. Allow 2-3 days from dispatch email to receive your order.


A guaranteed delivery service for urgent orders can be arranged. (additional charge will apply).  Email us if you have an urgent order. We will confirm it's possible before you place your online order. 

Non UK countries:
We only deliver to UK & Ireland

 

RETURNS/ REFUNDS

We want you to be 100% satisfied with your purchase!
We offer a 14 Days - no quibble returns policy.
We will replace any product delivered to you that is faulty or in a damaged condition.  

- Returned items must include the original labels and packaging and be in a new and unused state
- In the event that an item is faulty, please contact us immediately
- Incurred return delivery costs will not be refunded 
- Your Statutory rights are not effected.

 *Items that have been personalised in any way are excluded from a refund but will be exchanged without charge.
 
Return to;
GOLF EXCLUSIVE 
THE FAIRWAYS 
4 ALMOND TREE AVENUE
DN14 9QQ
.

We recommend that you notify us prior to returning any item so we may deal swiftly and efficiently with your request.

 

PERSONALISED ORDERS

If you have received an item that has been personalised to your request we are unable to refund or exchange it unless the item is faulty or damaged in transit.

If you purchase an item and later return it to us for personalisation, handling and postage charge of £10 will apply, We will not charge any additional fee for personalisation as shown available at the time of purchase. Please allow 5-10 working days for your item to be returned.

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