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DELIVERY

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FREE STANDARD UK DELIVERY  
Orders are shipped using 'Royal Mail' or a 'Courier Service' and may require a signature upon delivery. Allow 2-3 days from dispatch email to receive your order.
We can offer a guaranteed delivery service with additional postage charges for urgent orders - please contact our team if you wish to make an order that is required for a specific date and we will always do our best to help.

Non UK countries: A shipping charge is added before checkout for admin and international courier costs.

Small / Single item orders normally leave us within 3-5 working days.
Larger / Complex orders normally leave us within 7-10 working days.
You will receive a dispatch email the day your order is completed and dispatched. 

RETURNS/ REFUNDS

We want you to be 100% satisfied with your purchase!
We offer a 14 Days - no quibble returns policy.
We will replace any product delivered to you that is faulty or in a damaged condition.  

- Returned items must include the original labels and packaging and be in a new and unused state
- In the event that an item is faulty, please contact us immediately
- Incurred return delivery costs will not be refunded 
- Your Statutory rights are not effected.

 *Items that have been personalised in any way are excluded from a refund but will be exchanged without charge.
 
Return to;
GOLF EXCLUSIVE 
THE FAIRWAYS 
4 ALMOND TREE AVENUE
DN14 9QQ
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We recommend that you notify us prior to returning any item so we may deal swiftly and efficiently with your request.

 

PERSONALISED ORDERS

If you have received an item that has been personalised to your request we are unable to refund or exchange it unless the item is faulty or damaged in transit.

If you purchase an item and later return it to us for personalisation, handling and postage charge of £10 will apply, We will not charge any additional fee for personalistion as shown available at the time of purchase. Please allow 5-10 working days for your item to be returned.

 

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